Rick: (403) 667-8483 • Calgary
Colin: (587) 777-8654 • Calgary
Serving Calgary, Okotoks, and Southern Alberta


   We have found this area to be the most confusing to people as everyone has a different idea of what these terms mean. For your convenience, we have our definitions outlined.

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  •    To upgrade the entire piano. This includes cleaning, regulating, re-shaping hammers, and possibly replacing some minor parts.




   Putting the piano into factory condition. This involves taking the piano down to its frame and starting again. Repairs involved are: replacing or repairing the soundboard, possibly installing a new pinblock, bridges, refinishing the case, and cast plate, re-packing and re-plating the pedals, rebuilding the trapwork, installing new strings, tuning pins, dampers, key bushings, key tops, hammers, refinishing sharps, replacing various felt and leather pieces and replacing other parts deemed necessary. The piano is then regulated back to factory specs and tuned numerous times to stabilize the new strings.


   A piano that has been played frequently over the years may also require some action restoration by this point. This will depend on the demands of the pianist and their expectations. Many pianos don't have this kind of restoration done until they are much older and the decline in the instrument is so noticeable that it can no longer be ignored. At this point the real question will be "is it worth it"?


Gerhard Heintzman





  • Broken strings
  • Chipped or missing key tops
  • Sticking Keys
  • Broken Legs
  • Squeaking Pedals
  • Removing foreign objects
  • Broken hammers
  • Correction Work
  • Smoke damage
  • Flood damage
  • Preparing for moving